Managing Public Utilities: Lessons from Florida

  • Nuno Ferreira da Cruz Technical University of Lisbon, Center for Management Studies of IST, Avenida Rovisco Pais, 1049-001 Lisbon
  • Sanford V. Berg University of Florida, Public Utility Research Center, Gainesville, Florida 32611-7140
  • Rui Cunha Marques Technical University of Lisbon, Center for Management Studies of IST, Avenida Rovisco Pais, 1049-001 Lisbon
Keywords: local governance, public ownership, public utilities, Florida

Abstract

This paper considers the institutional and regulatory framework of local infrastructure services in Florida. Furthermore, it examines how decision-makers perceive the governance structures of publicly-owned utilities in this state. After reviewing the theory, the study describes the current system in terms of rate setting, investments, consumer protection and quality of service. A state-wide survey was developed to identify potential sources of tension between managers and politicians. The responses were supplemented by interviews with managers, enabling the authors to identify good practices of local governance, including the de-politicization of the decision-making and the managerial attention to sustainable approaches to funding infrastructure.

Author Biographies

Nuno Ferreira da Cruz, Technical University of Lisbon, Center for Management Studies of IST, Avenida Rovisco Pais, 1049-001 Lisbon
Researcher at the Center for Management Studies of IST
Sanford V. Berg, University of Florida, Public Utility Research Center, Gainesville, Florida 32611-7140
Distinguished Service Professor, PURC Director of Water Studies
Rui Cunha Marques, Technical University of Lisbon, Center for Management Studies of IST, Avenida Rovisco Pais, 1049-001 Lisbon
Associate Professor, Center for Management Studies of IST
Published
2013-04-11
Section
Articles