The Influence of Work Motivation on Organizational Commitment Among Civil Servants of Kazakhstan: Analyzing the Mediating Role of Job Satisfaction
One of the priority directions of administrative reforms that take place in the Republic of Kazakhstan is the enhancement of civil service effectiveness. And, the success of reforms will mostly be determined by the condition of civil service, which depends on the performance of civil servants. Taking into consideration the importance of motivated and satisfied employees on their commitment, this study was aimed to identify the relationship between motivation and job satisfaction on employees’ commitment and studying the mediating role of job satisfaction on the relationship of civil servants’ motivation and organizational commitment in the central and local executive bodies in Kazakhstan. In total, 1205 civil servants from 5 ministries and 4 regional administration completed a questionnaire adapted from previous studies. The results show significant relationships exist between work motivation dimensions and organizational commitment as well as work motivation and job satisfaction. Moreover, the study found the mediating effect of job satisfaction on the hypothesized relationships. This paper contributes to the existing human resources literature on employees’ commitment and guides management on how to improved employees’ job satisfaction and employee’s commitment.
Agarwal, P. K. (2018) The Influence of work motivation and job satisfaction on organizational commitment of Teachers: analyzing mediating role of job satisfaction, Skyline Business Journal, 14(1), pp. 1-11.
Apridar, A. & Marbawi A. (2019) The effect of job satisfaction and work motivation on organizational commitment and organizational citizenship behaviour in BNI in the working area of Bank Indonesia Lhokseumawe, Emerald Reach Proceedings Series, 1, pp. 1–5, https://doi.org/10.1108/978-1-78756-793-1-00063.
Allen, N. J. & Meyer, J. P (1996) Affective, continuance, and normative commitment to the organization: An examination of construct validity, Journal of Vocational Behaviour, 49, pp. 252-276.
Becker, H. S. (1960) Notes On the Concept of Commitment, American Journal of Sociology, 66, pp.32-40.
Creswell, J. W. & Plano Clark, V. L. (2017) Designing and conducting mixed methods research., 3rd Edition (Thousand Oaks, CA: Sage).
Chess, W. A., Vinokur, K. D. & Jayaaratne, S. (1994) Job satisfaction and retention of social workers in public agencies, non-profit agencies and private practice: The impact of work place conditions and motivators, Administration in Social Work, 18(3), pp. 93-121.
Curry, J. P., Wakefield, D. S., Price, J. L. & Mueller, C. W. (1986) On the causal ordering of job satisfaction and organizational commitment, Academy of Management Journal, 29(4), pp. 847-858.
Gaertner, S. (1999) Structural determinants of job satisfaction and organizational commitment in turnover models, Human Resource Management Review, 9(4), pp. 479-493.
Feinstein, A. H. & Vondrasek, D. (2001) A study relationship between job satisfaction and organizational commitment among restaurant employees, Journal of Hospitality, Tourism, and Leisure Science, available at: http://hotel.unlv.edu/pdf/jobSatisfaction.pdf (August 15, 2020).
Idiegbeyan-ose, J., Opeke, R., Aregbesola, A., Owolabi, S. & Eyiolorunshe, T. A. (2019) Relationship between Motivation and Job Satisfaction of Staff in Private University Libraries, Nigeria, Academy of Strategic Management Journal, 18(1), available at: http://eprints.lmu.edu.ng/2275/1/d4c32904e0b4a2fa0fa076611877dc2e66d4.pdf (September 3, 2020).
Kelvin M. N. (2017) Employee’s Motivation in Rural Local Governments in Tanzania: Empirical Evidence from Morogoro District Council, Journal of Public Administration and Governance, 7(4), pp. 224 -235.
Kontoghiorghes, C. (2016) Linking high performance organizational culture and talent management: satisfaction/motivation and organizational commitment as mediators, The International Journal of Human Resource Management, 27(16), pp. 1833-1853, https://doi.org/10.1080/09585192.2015.1075572.
Locke, E.A. (1976) The nature and causes of job satisfaction, In: Dunnette, M. D. (ed.) Handbook of industrial and organizational psychology (Chicago: Rand McNally College Publishing Co.) pp. 1297-1343.
Machara, L. & Jain, P. (2016) Factors affecting staff motivation in public libraries: A case of selected public libraries in Botswana, Mousaion, 34(1), pp. 101-122.
Meyer, J. P. & Herscovitch, L. (2001) Commitment in the workplace: toward a general model, Human Resource Management Review, 11(3), pp. 299-326.
Mottaz, C. J. (1985) The relative importance of intrinsic and extrinsic rewards as determinants of work satisfaction, The Sociological Quarterly, 26(3), pp. 365–385, https://doi.org/10.1111/j.1533-8525.1985.tb00233.x.
Mowday, R. T., Steers, R. M. & Porter, L. W. (1979) The Measurement of Organizational Commitment, Journal of Vocational Behaviour, 14, pp. 224-247.
Masydzulhak, Ali, H. & dan Anggraini, L.D. (2016) The Influence of Work Motivation Job Satisfaction on Employee Performance and Organization Commitment Satisfaction as an Intervening Variable in PT. Asian Isuzu Casting Centre, Journal of Research in Business and Management, 4(10), pp. 1-10.
Manalo, R. A., de Castro, B. & Uy, C. (2019) The Mediating Role of Job Satisfaction on the Effect of Motivation to Organizational Commitment and Work Engagement of Private Secondary High School Teachers in Metro-Manila, Review of Integrative Business and Economics Research, 9(1), pp. 133-159, available at: https://www.researchgate.net/publication/336551819 (May 6, 2020).
Salleh, S. M., Zahari, A. S. M., Said, N. S. M. & Ali, S. R. O. (2016) The influence of work motivation on organizational commitment in the workplace, Journal of Applied Environmental and Biological Sciences, 6(5S), pp. 139-143, available at: https://www.textroad.com/pdf/JAEBS/J.%20Appl.%20Environ.%20Biol.%20Sci.,%206(5S)139-143,%202016.pdf (May 4, 2020).
Pinder, C. C. (2008) Work Motivation in Organizational Behavior (London: Psychology Press), https://doi.org/10.4324/9781315734606.
Porter, L. W., Steers, R. M., Mowday, R. T. & Boulian, P. V. (1974) Organizational commitment, job satisfaction and turnover among psychiatric technicians, Journal of Applied Psychology, 59(5), pp. 603-609.
Reed, S. A., Kratchman, S. H. & Strawser, R. H. (1994) Job satisfaction, organizational commitment, and turnover intentions of United States accountants: The impact of locus of control and gender, Accounting, Auditing and Accountability Journal, 7(1), pp. 31-58.
Rukh, L., Shahrukh, H. & Iqbal, K. (2018) Effect of Authentic Leadership on Organization Commitment: Mediating Role of Job Satisfaction, Journal of Entrepreneurship and Organization Management, 7(3), pp. 1-10, https://doi.org/10.4172/2169-026X.1000247.
Sanei, N. & Poursalimi, M. (2018) Mediating role of job satisfaction in the relationship between motivation, perceived support, training and perceived commitment, Journal of Research and Health, 8(1), pp. 3-11, available at: http://jrh.gmu.ac.ir/article-1-1214-en.pdf (July 19, 2020).
Tatar, A. (2020) Impact of Job Satisfaction on Organizational Commitment, Lambert Academic Publishing, available at: https://www.researchgate.net/publication/339401568 (August 23, 2020).
Taylor, F. W. (1911) Principles of Scientific Management, available at: http://www.marxists.org/reference/subject/economics/taylor/principles/ch02.htm (May 26, 2020).
Vroom, V. H. (1964) Work and motivation (New York: Wiley), available at: http://garfield.library.upenn.edu/classics1985/A1985AKX9100001.pdf (August 17, 2020).
Weiss, D. J., Dawis, R. V., England, G. W. & Lofquist, L. H. (1967) Manual for the Minnesota Satisfaction Questionnaire (Minneapolis: University of Minnesota, Industrial Relations Center).
Zeinabadi, H. (2010) Job satisfaction and organizational commitment as antecedents of organizational citizenship behaviour of teachers, Social and Behavioural Sciences, 5, pp. 998-1003.
Tan, X. (2012) The impact of personal and organizational values matching on employee work involvement and organizational support, Psychological Science, 4, pp. 973-977.
It is a condition that the authors assign copyright or license the publication rights in their articles, including abstracts, to Institute for Local Self-Government Maribor. This enables us to ensure full copyright protection and to disseminate the article, and of course Journal, to the widest possible readership in print and electronic formats as appropriate. Authors retain many rights under the Institutes' right policies, which can be found at journal.lex-localis.press. Authors are themselves responsible for obtaining permission to reproduce copyright material from other sources.