A Assessment of Management Efficiency in Local Administrative Offices: Case Study Poland

  • Mariola Grzebyk University of Rzeszów, Institute of Economics and Finance
  • Agata Pierścieniak Gdańsk University of Technology, Faculty of Management and Economics
  • Małgorzata Stec University of Rzeszów, Institute of Economics and Finance
Keywords: local government office, public administration, management efficiency, institutional analysis, quality, organizational development


The analysis of management efficiency is an important element in evaluating the functioning of public administration from an economic point of view. In order to achieve greater efficiency of the management process, and thus the quality in public administration, it is important to analyze and evaluate its elements. Modern research usually covers individual elements, parts of the management process. However, the current study proposes a comprehensive approach to this process. The objective of the article is the evaluate levels of management efficiency of local government offices using a single synthetic indicator and also to identify areas that hinder management efficiency. The study applies the institutional analysis methodology, adjusting it to the needs of the article. The article postulates that areas that call for immediate changes in Poland's local government offices should include such areas as strategic and financial management, invigorating economic development, project management and public service offers. Any changes thus introduced in these areas may enhance improvements in management processes, effectiveness and efficiency of activities, the quality of the office's functioning, organizational development, which togethr indirectly affects local development.


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