Cost-efficiency of Drinking Water Supply: Benchmarking Case Study from Slovenia

  • Bojan Gašperin Komunala Radovljica d.o.o., Ljubljanska cesta 27, 4240 Radovljica
  • Anja Žnidaršič University of Maribor, Faculty of Organizational Sciences, Kidričeva cesta 55a, 4000 Kranj
  • Aleš Novak University of Maribor, Faculty of Organizational Sciences, Kidričeva cesta 55a, 4000 Kranj
Keywords: benchmarking, cluster analysis, public utility, ratio, water supply

Abstract

The paper provides theoretical background on benchmarking and presents a cost-efficiency focused benchmarking model for the local water provider performing a mandatory public utility of water supply in the municipality from Gorenjska region. The model comprises a ratio model applied on an available sample of clustered Slovenian municipalities. The results of the developed model suggest relative cost-efficiency of the drinking water supply. The water provider for whom the research has been carried out will use the information obtained from our study for strategic decision-making purposes as well as public relations purposes.

Published
2014-05-09
Section
Articles